Returns & Exchanges

RETURNS POLICY

LiveCo – Don’t Just Exist allows returns on faulty items or incorrect sizing within 30 days of purchasing 

 

RETURN CONDITIONS

  • Items must be returned within 30 days of purchase for an exchange or refund.

  • Items must be unworn, unwashed, and in resellable condition, with original tags attached.

  • Proof of purchase is required for all returns and exchanges.

  • Worn, damaged, or altered items will not be accepted.

  • Items without proof of purchase may not be eligible for return or exchange.

 


HOW TO RETURN

Please email us at info@lvco.com.au before sending back your item.

Once approved, the item must be shipped back to us.

➡️ Return shipping is the responsibility of the customer. We do not cover the cost of returning the item.

REFUNDS

If you return your item and request a refund within 30 days, we will refund the full cost of the product, excluding the original shipping fee.

Shipping costs are non-refundable.

 

FAULTY ITEMS

If your item is faulty, we will meet our obligations under the Consumer Guarantees Act and provide a refund, exchange, or store credit where applicable. Please contact us with photos and details of the fault.